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| Last Updated:28/02/2014

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Now help at hand to clean up the city

The Hindu, 27 February 2014

 

NEW DELHI: Residents of South Delhi will no longer have to deal with garbage piling up on the streets for days, the local civic body said on Wednesday.

 

A helpline for sanitation-related complaints was officially launched by South Delhi Municipal Corporation Mayor Sarita Chaudhary on Wednesday, though it has been in operation for the past three days.

 

Four helpline numbers, one for each SDMC zone, are being run by three operators from 8 a.m. to 8 p.m., Ms. Chaudhary said.

 

Residents can call the helpline number if they see any trash on the streets or if an area has not been cleaned for a while, the Mayor said. “A complaints register will be maintained and issues resolved within 12 hours.”

 

Reiterating this point, Standing Committee Chairman Satish Upadhyay said: “We are making all services time-bound.”

 

The helpline operators are municipal corporation employees. “We will not outsource this work,” said Ms. Chaudhary. The phone numbers for this service were earlier used to reach the Corporation’s zonal control rooms, but now the operators will be trained to deal with sanitation-related grievances.

 

The helpline numbers, as announced by the Leader of the House Subhash Arya, are 26522700 (South Zone), 29812700 (Central Zone), 25422700 (West Zone) and 28011235 (Najafgarh Zone).


Source:www.thehindu.com/todays-paper/tp-national/tp-newdelhi/now-help-at-hand-to-clean-up-the-city/article5731268.ece