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| Last Updated:03/03/2014

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Now register sanitation complaints on FB

DAMINI NATH, The Hindu, 02 February 2014


NEW DELHI: If you live in East Delhi and are sick of foul smell emanating from public urinals and overflowing garbage collection sites, the local civic body wants you to post your complaints on its Facebook page.


While launching a comprehensive sanitation drive on Saturday, East Delhi Municipal Corporation standing committee chairman Sanjay Surjan encouraged residents to discuss their garbage-related problems on the social media site.


The page has been active since 2012, but the Corporation has now decided to use it exclusively as an online complaints cell for sanitation-related issues. The EDMC Facebook page on Friday posted a message saying that the Corporation welcomed citizens’ participation in monitoring dhalaos (garbage collection sites) and public/waterless urinals.


After a resident posts a written complaint or a photograph of the offending site, the Corporation gives a reference number and then tracks the complaint. The civic body has already started this facility through the Facebook page.


On February 27, a user posted a photo of a dirty garbage collection site at Janta Colony and the Corporation replied with a reference number two days later. How far the particular complaint will be taken remains to be seen. “All the complaints through Facebook will be handled by the headquarters,” said EDMC spokesperson Y.S. Mann.


Meanwhile, the Corporation’s sanitation drive, which will go on till March 15, aims to clean up municipal parks, roads and markets before Holi. The plan is to give East Delhi a “facelift”, explained Mr. Mann, adding that the Sanitation, Engineering and Horticulture Departments will work together to ensure the same.


East Delhi Mayor Ram Narayan Dubey said students and teachers of municipal schools will be sensitised about the cleanliness drive. He urged Residents’ Welfare Associations and market associations to participate in the drive.